Group Outsourcing / ICT & Business Continuity Management Specialist​ (all genders)​

Zagreb, Croatia (Hybrid)

 Addiko Bank is an unconventional bank striving for specialization instead of universality. Our mission is to deliver a modern customer experience based on convenience and speed. We emphasize cohesion, diversity, fostering talent and equality while always maintaining the success of Team Addiko at the core of our entrepreneurial values.

To strengthen our Addiko Bank AG Branch Zagreb team and to achieve our entrepreneurial mission and vision, we are looking for a:

Are you interested in outsourcing, third-party risk management, and business continuity? Would you like to develop your expertise in a dynamic international banking environment while working with colleagues across the Addiko Group?  If you enjoy working with regulations, processes, data, and stakeholders, we invite you to join Team Addiko as a Group Outsourcing / ICT Third-Party Risk & Business Continuity Management Specialist.

The Perks of Joining Team Addiko

  • Flextime and Home Office possibilities to accommodate when and where you work best

  • Easter, Holiday, and Christmas allowances (EUR 700 net p.a.) as part of our total rewards package

  • Cafeteria benefits tailored to your needs, including Multisport, PassSport, and MealPass

  • Support through lunch, travel and work from home allowance, supporting your daily work needs

  • UNIQA preventive medical-checkups and supplementary health insurance for your peace of mind

  • Fun company trips and team events to build lasting memories 

  • Opportunities for professional growth and development 

  • Plus, the essentials: a laptop, iPhone, coffee, and great international colleagues

About Your Role

  • You support the outsourcing and ICT Third-Party Provider (TPP) process as an Outsourcing / ICT TPP Coordinator

  • You assist business stakeholders throughout the outsourcing / ICT TPP lifecycle and ensure activities are completed in line with internal policies and regulatory requirements

  • You contribute to maintaining and continuously improving Addiko Bank's outsourcing / ICT TPP framework

  • You support risk assessments and perform review and completeness checks of outsourcing / ICT TPP documentation

  • You maintain the Register of Information and contribute to internal and external reporting activities

  • You participate in monitoring outsourcing arrangements and business continuity management activities across the Group

  • You support process owners in performing Business Impact Analyses (BIA) and risk assessments

  • You assist in preparing, coordinating and documenting business continuity tests and walk-through exercises

  • You prepare analyses, reports and recommendations related to outsourcing and business continuity risks

  • You monitor regulatory developments and support implementation of related regulatory requirements

  • You contribute to awareness activities and support collaboration with stakeholders across Addiko entities

Is this You?

  • You have 2-5 years of experience in outsourcing, third-party risk management, operational risk, compliance, business continuity management, or a related field

  • You are interested in regulatory topics and have basic knowledge of EBA, DORA, or related regulatory requirements

  • You have strong analytical and problem-solving skills

  • You enjoy working with data, processes, and documentation

  • You communicate confidently in English

  • You work well with different stakeholders and build collaborative relationships

  • You are organized, detail-oriented, and eager to learn

  • You proactively take ownership of your tasks and contribute to continuous improvement initiatives

  • Experience in the banking or financial services industry is considered an advantage

How to Become Part of the Team

Addiko Bank is committed to equal opportunities and diversity. We actively promote equity and inclusion in our workplace and in the communities we serve, ensuring a culture where everyone feels welcome and valued.

By joining Team Addiko, you will step into an inspiring environment that fosters innovative ideas and a sense of togetherness. Here, feedback is valued, and human connections are nurtured. It is a culture where “we” means everyone has their own “I” – and yet every individual is a vital part of the team.

Can you see yourself joining our team of unconventional bankers? If so, we would be happy to receive your application in English.

Group Outsourcing / ICT & Business Continuity Management Specialist​ (all genders)​

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Group Outsourcing / ICT & Business Continuity Management Specialist​ (all genders)​

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