Group Fraud Management Expert (all genders)

Zagreb, Croatia (Hybrid)


Addiko Bank is an unconventional bank striving for specialization instead of universality. Our mission is to deliver a modern customer experience based on convenience and speed. We emphasize cohesion, diversity, fostering talent and equality while always maintaining the success of Team Addiko at the core of our entrepreneurial values. We are looking for highly driven professionals who are eager to become part of a Consumer and SME focused specialist network in Central and Southeastern Europe.

To strengthen the Addiko Bank AG Branch Zagreb Team and to achieve our entrepreneurial mission and vision, we are looking for a:


Are you a skilled expert in combating fraud? Ready to take charge in the battle against fraud at Addiko Group? If the answer is yes, join our Team Addiko and play a pivotal role in ensuring our environment remains at the cutting edge of safety and security.

The Perks of Joining Team Addiko

  • Hybrid working possibilities
  • Co-financing of sports memberships
  • Additional health insurance
  • Opportunities for professional development
  • and, of course, the basic necessities to work: laptop, iPhone, coffee, and great international colleagues

About Your Role

  • As Group Fraud Management Expert, you are responsible for coordinating all activities around fraud risk within Addiko Group
  • You will define and adjust system parameters for effective fraud monitoring and ensure compliance with regulatory guidelines/mandates and decisions related to fraud reporting
  • Your role’s main focus is supporting the parameterization and implementation of the antifraud system for monitoring card transactions and transactions on digital channels 
  • You will assist in defining and calibrating parameters and rules in antifraud systems
  • You will analyze fraud attacks and trends as well as the development of new fraud prevention and detection and write official procedures and internal instructions
  • Your tasks include overseeing the implementation and continual enhancement of the fraud management framework, focusing on preventing and mitigating card fraud risk, fraud risk on digital channels, credit fraud risk, and other potential risks in banking processes
  • You will develop and promote fraud prevention awareness among all employees through organized training and educational programs
  • In your role, you will act as a team player, bringing together the dislocated team of local fraud managers and providing education and unwavering support to ensure our team is empowered to tackle fraud effectively

Is This You?

  • You possess proven experience in similar roles, showcasing your ability to navigate the dynamic landscape of fraud risk management
  • You showcase a solid understanding of applicable regulations and familiarity with international and regional banking fraud management practices and benchmarks
  • You are fluent in English and excel at communicating complex topics clearly and effectively
  • You are experienced in project and dislocated team management, demonstrating your ability to steer teams toward success
  • Regular usage of MS Office tools is second nature to you, ensuring efficiency in your daily tasks
  • Your keen analytic skills are your secret strength in identifying and mitigating fraud risks effectively

How to Become Part of the Team

By joining Team Addiko, you will enter into an environment that encourages innovative solutions and a culture of togetherness in which we respect feedback and nurture human relationships. A culture in which “we” means that everyone has their “I” and every self is part of the team.

Can you see yourself joining our team of unconventional bankers? If so, we would be happy to receive your application in English. 

Group Fraud Management Expert (all genders)

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Group Fraud Management Expert (all genders)

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